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About Us

07

Our Practice

We are committed to promoting health, wellbeing and disease prevention to all patients. We do not discriminate in the provision of excellent care and treat all patients with dignity and respect.

Regency Medical Clinic was established by Drs Goode and de Crespigny in 1938. We have grown from a small general practice on the then very fringe of metropolitan Adelaide to the larger, inner suburban multi-doctor and allied health clinic of today.

Originally located at Main North Road, at the site of the current North Park Shopping Centre, we have moved twice. Our move to the current location at the corner of Alice Street and Regency Road occurred 1974.

The present premises were expanded in 1996 by the acquisition of the adjacent property. A further expansion in 2007, after the acquisition of another adjoining property, allowed for the provision of a total of 44 car parking spaces and an expansion to 14 consulting rooms with seating for 56 patients.

The branch surgery at Northfield, originally housed at the rear of the pharmacy, was relocated next door at 325 Hampstead Road, Northfield 5085 and refurbished to provide 3 consulting rooms, a treatment room and reception/waiting area. Further renovations were undertaken in 2016.

The branch surgery at Prospect opened in April 2017, providing 3 consulting rooms, a treatment room and reception/waiting area.

Indigenous Acknowledgement

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Regency Medical Clinic acknowledges the Kaurna people as the traditional custodians of the Adelaide region and that their cultural and heritage beliefs are still as important to the living Kaurna people today.

Teaching Activities

This clinic is accredited as a training clinic for Royal Australian College of General Practitioners Registrars (fully qualified doctors training to become general practitioners).

Patient Respect

Our practice provides respectful and culturally appropriate care for all patients. Consultations can be conducted in Croatian, Polish, Russian, Cantonese or Vietnamese. A telephone interpreter service is also available.

Feedback

We are keen to hear your feedback about any aspect of your care. Please use the suggestion box in the waiting room, or discuss with your doctor or the Business Manager. This practice has a protocol for the handling of complaints, and you can be assured that your complaint will be dealt with in a sincere and professional manner. Should you feel that your complaint has not been dealt with satisfactorily you may direct your concerns to the Australian Health Practitioner Regulation Agency (1300 419 495).

Immunisations

Routine immunisations are available for both children and adults. An appointment is necessary with the nurse and your doctor so please inform reception staff. Special immunisations require prior discussion with your doctor.

Sickness Certificates

Sickness certificates will not be issued without a doctor’s consultation.

Test Results

Patients are required to make an appointment to discuss the results of any investigations such as blood tests and x-rays unless otherwise directed by your Doctor.

Messages

Reception staff are happy to take your details and relay a message to the doctor to return your call. Doctors will return your call when they are not seeing patients, during normal surgery hours. If your call is urgent you need to explain the situation to the receptionist who will deal with your call appropriately. Email communication is discouraged as emails may not be checked on a regular basis.

Disabled Access

Wheel-chair access is available at both Regency Medical Clinic and Northfield Surgery.

Closing The Gap

Regency and Northfield participate in Closing the Gap initiatives.

Car Parking

Car parking is provided at the rear of the Regency Medical Clinic via the Alice Street entrance
Car parking is available at the front of the RMC Northfield.  Car parking is available at the rear of RMC Prospect via Rose Street.