Monday to Friday 8am to 4pm

If the doctor decides to bulk bill you for your telehealth or isolation appointment, we require your consent to be bulk billed. A consent request will be sent to you via SMS through HotDoc.

By replying as instructed in the message, you are providing consent for the consultation and for Medicare bulk billing to be processed on your behalf. 

If consent is not provided, we will be unable to process this service as a bulk billed claim. An invoice will be issued and you will be responsible for paying the gap amount. 

If you have any questions about this process please contact our practice

Due to changes in Medicare legislation, we now require your written consent before we can bulk bill your consultation.

If your doctor decides to bulk bill you, you will be asked to review and sign a Medicare assignment of benefit form, authorising us to submit a bulk billing claim on your behalf.

If you do not consent and do not sign the Medicare assignment of benefit form we cannot bulk bill you and an invoice will be issued, and you will be responsible for paying the gap amount.

Please be advised that we will be changing our Saturday opening hours to a fortnightly schedule.

From 1^st August 2026, we will be open on alternate Saturdays (fortnightly) rather than every Saturday.

Thank you for your understanding and support.