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Appointments

We are not a walk in clinic, consultations are conducted by prior appointment. A standard appointment is 15 minutes. Please let the receptionist know if you require a longer appointment. Longer appointments will be necessary for insurance, employment and driver’s medicals, removal (excision) of skin lesions, full medical checks and complex medical problems. Appointments should also be booked with our Practice Nurses.

Cancelled Appointments

If you are unable to keep an appointment please notify us as soon as possible, preferably 24 hours notice, so that the time can be allocated to another person. Failure to attend an appointment may incur a fee of $35, which is not covered by Medicare.

Home Visits (for our patients in our visiting area)

We ask you to limit requests for home visits to occasions where it is impossible to attend the Clinic for medical reasons. To enable us to plan our day it is appreciated if you notify us as early as possible.