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Update on check in system at Regency Medical

From Tuesday 9th of March we will be opening up our waiting room for patients.

We have 15 seating spaces available inside. If all these spaces are occupied, you may be asked to wait in your car or outside until a seat inside is free. Please continue to phone the clinic on arrival, this way we can advise you if there are seats free in the waiting room and or if your doctor is running to time.

Before entering the practice, please check in using the QR code or check in manually by filling out your details on the sheet provided. We are no longer performing temperature checks, but do ask that you sanitise your hands upon entry with the hand sanitiser provided. You can check in for your appointment over the phone or at reception (if arriving by bus, taxi or foot) where you will also be asked some COVID screening questions.

When waiting inside the clinic, masks are preferred but not mandatory. Masks are available for purchase at the clinic for $1.00.

Please be sure to practice social distancing when present in the clinic. This also applies when queuing at reception to finalise your account. Please stand on one of the red crosses marked on the floor and wait to be called.

If you are unwell with a fever, cough, cold, sore throat, runny nose or loss of taste or smell, please do not enter the practice. Phone the clinic on 8269 1900 for further advice.

We thank you for your ongoing patience and co-operation in keeping our community COVID safe!