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Appointments
We are not a walk in clinic, consultations are conducted by prior appointment. A standard appointment is 15 minutes. Please let the receptionist know if you require a longer appointment. Longer appointments will be necessary for insurance, employment and driver’s medicals, removal (excision) of skin lesions, full medical checks and complex medical problems. Appointments should also be booked with our Practice Nurses.
Cancelled Appointments
If you are unable to keep an appointment/telehealth please notify us as soon as possible, preferably 24 hours notice so that the time can be allocated to another person. Failure to attend or cancel an appointment/telehealth with less than 3 hours notice will incur a fee of $45.00.
Home Visits
Home visit appointments are at the discretion of the doctor. Appointments can be made outside our standard opening hours by prior arrangement with the receptionist. To enable us to plan our schedules it is appreciated if you notify us as early as possible of any requests for home visits or cancellations.